Patient Resources from Kevin C. Lucky, DDS PLLC

Informative Patient Resources from Kevin C. Lucky, DDS PLLC

Kevin C. Lucky, DDS PLLC, offers informative patient resources that related to the services we provide at our offices located in Beckley, Summersville, and Webster Springs. As the Beckley, West Virginia area’s top dental provider, there may be any number of reasons for patient contacts. It is important to know that every patient has rights that must be upheld and protected in a care situation.

Know Your Patient’s Right to Privacy

You may already be familiar with the Healthy Insurance Portability & Accountability Act, otherwise knows as HIPAA. It provides privacy standards for the protection of patient medical records and other protected health information (PHI) that is shared between doctors, health care providers, hospitals, etc.

As part of our commitment, we want to make you aware of the way medical information about you may be used and disclosed, and how you can get access to the information. The privacy of your health information is important to us, so we provide this notice as a way for you to see, at any time, how your information may be handled.

The Handling of Patient’s Health Information & Complaints

Patients of Kevin C. Lucky, DDS PLLC, have important rights at our three office locations in Beckley, Summersville, and Webster Springs. The first item to know is that we are required to report instances of abuse of neglect, as well as threats to national security. Your protected health information may also be disclosed in making appointment reminders.

It is your right to request alternate forms of communication for appointments, or to otherwise direct or request the way we share private health information. These options are outlined for you on the Patient Rights Notice. This page also includes instructions for any questions and where to file complaints related to the violation of your patient’s rights.